8Flow.ai Announces Self-Learning Automation Engine for Customer Support, Raises $6.6 Million
Summary
The round was led by Caffeinated Capital, with participation from BoxGroup, Liquid2, HNVR and Trilogy, as well as prominent angels including Nat Friedman (Github), Michael Scarpelli (Snowflake/ServiceNow), Dave Schneider (ServiceNow), Howie Liu (Airtable), Slavik Markovich (Demisto/Palo Alto Networks) and others. In a world where support teams deal with manual, time-consuming navigation across systems that require constant transfer of information between applications, yet are expected to be hyper-efficient, 8Flow.ai offers a transformative solution. 8Flow.ais product is an enterprise-grade self-learning workflow automation engine that integrates with ticketing platforms including Zendesk, ServiceNow and Salesforce Service Cloud. Boaz Hecht, co-founder and CEO of 8Flow.ai, said, "Were excited to introduce our private beta and empower support teams to enhance their efficiency with the power of AI. In addition to the funding announcement and private beta launch, 8Flow.ai has achieved SOC 2 Certification, highlighting its commitment to security and reliability.
Funding
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