Hyro Raises $20M in Series B Funding
Summary
Hyro, a New York-based company which specializes in plug-and-play conversational artificial intelligence (AI), raised $20M in Series B funding. The company intends to use the funds to hire talent across all departments as it continues to build out its no-code platform for AI-powered call center, web, and mobile solutions, while also expanding strategic partnerships, integrations and use cases across key industries where it is already experiencing traction. Founded in 2018 by Israel Krush and Rom Cohen, Hyro provides an Adaptive Communications Platform, that enables enterprises to automate workflows and conversations across their most valuable platforms, services and channels—including call centers, websites, SMS, mobile apps and more. Organizations use its plug-and-play approach, including a natural language engine, to recapture time and investment lost to building and maintaining chat and voice solutions. With Conversational Intelligence, the company delivers omnichannel analytics, including engagement metrics, trending topics and knowledge gaps, that offer explainability, control and optimization.
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