Zappix and OP360 Partner to Deliver Seamless Customer Experience Solutions
Summary
"We are excited to join forces with OP360 and leverage our synergetic strengths to deliver unparalleled self-service solutions to businesses," said Yossi Abraham, President and CEO of Zappix. "I am delighted to announce our collaboration with Zappix, which will enable us to offer our clients a cutting-edge, real-time self-service solution. The open platform enables workflow automation, rapid deployments, and seamless integration to back-end systems (CRMs, ERPs, etc. The Zappix solution provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners, and automation of revenue-generating use cases. As a trusted global workforce partner and a one-stop shop for full-service outsourcing, we deliver streamlined solutions while reducing costs, improving service levels, and increasing top-line performance.
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