RightFax Transmission Error Phase B

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Summary

Rightfax transmission error phase b usually means that the next hop, typically the carrier, is not returning dial tone to your call setup. Make sure that you run a wireshark trace between RightFax and your gateway that you can provide to your carrier for analysis. Your carrier should also generate a trace with you on their side of their gateway to see why the error is occurring. Most of the time the carrier will have you setup to route thru a SIP path, and may be able to reroute you thru TDM to make the error go away. etherFAX uses a software connector that is installed on your RightFax server and eliminates physical gateways, SIP and T.38 troubleshooting forever.

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