Bringing embedded connectivity to the travel industry
Summary
In its own predictions for 2023, Booking.com estimates that – even amid global economic and political uncertainty – almost three quarters of travellers still say heading overseas is worth it. Here, Hamish White, CEO of BSS telecom software provider, Mobilise, explains how the travel sector can benefit from embedded connectivity. For instance, we’re already seeing the banking and finance industry react to shifting demand patterns by diversifying its services to create multiple income streams. Through a rise in neobanks, those that exist solely in the virtual space with no physical location, financial service providers (SPs) are offering far more than business loans and savings accounts. Your booking provider then contacts you with the usual optional add-ons – such as car hire and airport transfers – but they also ask you whether you’d like to purchase a data bundle directly through your travel SP.