TotalCare IT Solutions Offers 360 View of Client Relationships in an Increasingly Flat World
Summary
Raleigh, NC, November 08, 2006 --( TotalCare, a service division of Alphanumeric Systems, Inc., serves as an outsourced IT department for Triangle SMBs, helping them better manage and leverage technology as a competitive advantage.Area companies that implement this solution into their business can enhance sales interactions, increase collaboration, uncover new opportunities and deliver better customer care at a cost they can afford.The company’s proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional “break/fix” site visits.Area companies that implement this solution into their business can enhance sales interactions, increase collaboration, uncover new opportunities and deliver better customer care at a cost they can afford.TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies from the Triad to the North Carolina coast.For more information, call 919-376-4518 or visit http://www.TotalCareITSolutions.comAbout 360° Care viaVisitar360 Care viaVisitar is the first solution exclusively for the true small and mid-sized business (SMB) that includes a complete customer relationship management (CRM) application with integrated capabilities to establish and manage customer connections via phone, e-mail, and other communication channels.