Praxedo Announces Acquisition Of Video Assistance Company ViiBE
Summary
Its position is globally recognized through its continued listing in the prestigious Magic Quadrant by American firm Gartner since 2016, for field service management solutions. Field technicians can use ViiBE to connect in real-time with experts at their service center, enabling them to remotely troubleshoot complex or unfamiliar issues they encounter while using equipment on-site. Since 2016, the company has enjoyed strong international recognition, due to its appearance in Gartner’s prestigious Magic Quadrant dedicated to “Field Service Management” solutions. Founded in 2017 by Marc Prempain and Charles Demée, ViiBE Communication offers a comprehensive video assistance, knowledge management and ticketing platform. ViiBE is designed for technical and industrial support and assistance services, and can be easily accessed on any type of operating system and on fixed or mobile devices without the need for download.
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