Software company CEO discusses the importance of being customer-centric
Summary
With a community of more than 100,000 members, SurePoint Technologies’ mission is to transform the legal industry by enabling firms to unlock higher performance, freeing lawyers of administrative burdens, so they can spend more time focusing on their clients and their practices. The private equity model offers so much to these types of firms by helping founders exit the business and providing capital to invest. SurePoint focuses on law firms and on offering the best solution and value proposition to our customers, including how we provide service and help them run their businesses better. Eric Thurston: My goal is to integrate the recent additions to our portfolio—both from a brand perspective and to enhance our technology suite. Ari Kaplan regularly interviews leaders in the legal industry and in the broader professional services community to share perspective, highlight transformative change and introduce new technology at his blog and on iTunes.