Cognigy.AI Conversational AI Platform Now Available in AWS Marketplace

General News

Summary

It simplifies the process of researching and buying AWS-built software by providing the same easy, reliable, and secure online shopping experience as Amazon.com. The Cognigy.AI platform enables next-generation customer service with a suite of solutions, including Conversational IVR, Smart Self-Service, and Agent Assist. As an Amazon partner on AWS Marketplace, we can now extend our reach to customer service and contact center teams worldwide who rely on AWS for service delivery—and together with Amazon, deliver a combined solution that results in improved customer experience, increased efficiency, and better employee engagement,” said Hardy Myers, SVP of Business Development and Strategy at Cognigy. Over 1000 brands worldwide trust Cognigy and its vast partner network to create customer and employee service that is loved by everyone. Cognigy’s worldwide customer portfolio includes Bosch, Fidelity Life, Lufthansa Group, Mercedes-Benz, and Toyota.

Classifications

industries
Fintech & Banking
applications
Web and Content Management

AskAI Classifications

Labels
Conversational AI Customer Service Software Generative AI

Linked Companies

Cognigy
$10M to $25M