Innovative Plan from the Washington Network, Inc., Refreshes and Updates Clients Technology Without Increasing Monthly Expenses
Summary
Alexandria, VA, December 09, 2009 --( “They have every right to be worried,” says Rick Endres, president of The Washington Network, Inc. “Technology is supposed to provide efficiency, profitability and competitive advantage.Through research and interaction with presidents and owners, we learned that they have a strong desire to keep their communications technology up to date, but it’s complex, time-consuming and, if you’re not careful, full of unexpected expenses.These include: - Priority queue to the “Partnership Operations Center” - Priority scheduling for adds, moves, and changes - Priority dispatch on all service calls - Guarantee of “Inventory On Hand” - Preferred service and replacement of defective equipment per factory recommendations - Periodic replacement of handset and station cords - Annual preventative maintenance visit - Waiver of charges for “no trouble found” carrier calls - Remote programming changes during normal business hours - Backup and archiving of system databases where applicable C-TAP provides a new industry standard for consultation, education, and special services, all to let telecommunications technology make a difference.Through its strategic membership in the Technology Assurance Group, The Washington Network serves and supports clients with multiple locations across the U.S. and Canada.Through research and interaction with presidents and owners, we learned that they have a strong desire to keep their communications technology up to date, but it’s complex, time-consuming and, if you’re not careful, full of unexpected expenses.