PinPoint Research Launches MyCUsurvey.com to Give Credit Unions a Low-cost, Turnkey Approach to Member Research
Summary
“After working with financial institutions for more than 15 years, we realized that credit unions lacked a standardized approach to measure whether their services were in touch and on track with member needs,” said Dr. Jack Bieda, President of PinPoint Research and founder of MyCUsurvey.com.“Our new online survey tool fills that void with a resource that provides timely, relevant insight into member satisfaction at a very affordable price.” Reports include benchmarking data, comparing performance to national, regional, and like-sized (by asset range) credit unions.The new research service has been designed by financial professionals to provide credit unions with an affordable, standardized approach to conduct member satisfaction surveys that yields relevant insight to improve operations.And MyCUsurvey is available for as little as $700 per branch.“After working with financial institutions for more than 15 years, we realized that credit unions lacked a standardized approach to measure whether their services were in touch and on track with member needs,” said Dr. Jack Bieda, President of PinPoint Research and founder of MyCUsurvey.com.“Our new online survey tool fills that void with a resource that provides timely, relevant insight into member satisfaction at a very affordable price.”Reports include benchmarking data, comparing performance to national, regional, and like-sized (by asset range) credit unions.