How to choose a Warehouse Management System
Summary
Users in the same sector as you may be unwilling to invite you onto their site but if they have a good working relationship with the supplier they should be happy to talk to you over the phone for five minutes. Our own discovery process is a chargeable exercise, it gives our prospective customers a clear definition of what we will deliver, what it will cost and how long the implementation is going to take before they commit to signing a contract. A supplier who provides detailed costs without first really understanding what you require is either wilfully ignoring the complexity of your business or expecting you to accept additional charges that you’ll only learn about after the contract is signed. Most importantly make sure that you have the ability to transition your contract to a rolling monthly arrangement at any point, so that you are not faced with a cliff-edge deadline when planning to migrate away from the supplier. We understand it’s a big decision and are always happy to talk to potential customers who are in the early stages of researching options but who may be one or two years away from actually needing to make a move.