Oxus.AI: Pioneering AI Speech Analytics in Lithuanian
Summary
Vilnius, Lithuania, March 16, 2023 --( PR.com )-- Oxus.AI is an innovative Lithuanian start-up with a focus on AI speech analytics for the customer support call centers and large sales teams. Since then, Oxus was on the quest of democratizing AI speech analytics.The project with Norway Grants (financed by the 2014-2021 Norwegian Financial Mechanism) formally started in October 2021 as a "Lithuanian telephone conversation quality assessment solution." The trick here was that at the time there was no reliable Speech-to-Text solution that would perform consistently at, at least, 65% accuracy on telephony quality data, which put the endeavor and the team on the frontlines of the research. This was supposed to solve the problem of the absence of a full speech-to-text component in the solution.According to the Norway Grants scientific research schedule, Oxus.AI needed to achieve a 70% accuracy when compared to the manual evaluation of phone conversations. LT07-1-EIM-K02-019, according to the 2014-2021 Norwegian Financial Mechanism Program for Business Development, Innovation, and SMEs in the field of information and communication technologies.