Etech to Discuss Role of AI with QA in Enhancing CX at CCW 2017
Summary
Artificial Intelligence (AI) integrated with quality monitoring, has been increasingly gaining acceptance while assisting teams with actionable insights derived from customer interactions.Because Etech’s commitment to continuous improvement, next generation technology, and empowering people results in a solution that drives customer experience and reduces effort.Nacogdoches, TX, May 01, 2017 --( PR.com )-- Etech Global Services is facilitating a workshop, Artificial intelligence and Predictive Analytics for Personalized CX, at the 18th Annual Call Center Week, 2017.Artificial Intelligence (AI) integrated with quality monitoring, has been increasingly gaining acceptance while assisting teams with actionable insights derived from customer interactions.AI can help you uncover those hidden golden opportunities,” says Etech’s President, Matt Rocco.Artificial intelligence and Predictive Analytics for Personalized CX” workshop is scheduled for June 27 from 8 AM – 11 AM.
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