5 Top Tips on Reaching Out to Lost Clients to Get Results
Summary
Considering this year’s market predictions that involve a period of stagnancy for most recruitment businesses, diving into your pipeline and making the most of it is key to staying afloat. There could have been a number of reasons why the customer has gone elsewhere for their recruitment, i.e. it may have been a bad hire, they were not happy with the service levels that had been provided previously, or they started using another agency simply because they established a stronger relationship with them. Make sure you have solid examples of how you are solving other businesses’ recruitment problems, case studies, referrals, and any other past successes that have to do with the same area. Don’t be afraid to start by addressing their previous concerns – it will show them that you not only remembered their issues but also did the work to solve them (otherwise you wouldn’t bring them up). Unfortunately, simply showing them how you will resolve the issue they had and how you will do things differently might not work these days – so adding some sprinkle onto that cake might just be your golden ticket!
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