Cozera Announces Partnership with Zappix – Combining Identity Authentication-as-a-Service with Self-Service Solutions for Contact Centers
Summary
• Identity authentication: helping businesses ensure that only authorized users can access their systems and data. "We are thrilled to be working with Cozera to take our solutions to the next level and provide safety measures to ensure high-quality service," said Yossi Abraham, President & CEO of Zappix. The flagship product is called “id-go” which provides a simple to deploy no-code/low-code solution utilizing the FIDO (fast identity online) authentication protocols without the need for passwords or secrets. Consumers can use id-go to help protect their accounts from fraud without downloading an application or using a password that can be hacked. The open platform enables workflow automation, rapid deployments, seamless integration to back-end systems (CRMs, ERPs, and more), and IVRs, and provides a comprehensive Analytics Suite.
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