Ecommerce Product Releases: January 16, 2022
Summary
The shelf-checking AI platform utilizes Google’s database of facts about people, places, and things, allowing retailers to recognize billions of products to ensure in-store shelves are right-sized and well-stocked. Miva, Inc., a leading ecommerce software and service provider for mid-size and enterprise merchants, has released version 10.05 of its platform featuring PageBuilder, a no-code page deployment and management tool. The company also announced the launch of Reviews from Amazon, a new capability to help Buy with Prime merchants increase shopper trust and conversion and better inform purchase decisions on their own online stores. Kore.ai, a conversational AI provider, and mParticle, an AI-native customer data platform for consumer brands, have announced a partnership to deliver an AI-based search engine and intelligent chatbots that personalize shopping experiences for retail shoppers. The partnership will enable businesses with digital shopping interfaces to deploy native-language search assistants and intelligent chatbots powered with customer insights to boost service in areas ranging from purchases to support.
