In the News: Insider Intelligence
Summary
An article from Insider Intelligence presents a variety of industry data and statistics that support a link between higher patient engagement and shorter hospital stays. While portals are valuable tools for reviewing medical records and test results, this approach should be complemented by a variety of other digital strategies. According to the article, health system executives’ focus on advancing their organizations’ engagement strategies via unique digital channels—portals, mobile apps, and texting—will translate to savings. One other way SMS-based patient engagement can benefit hospital finances involves cutting down time spent by staff on tedious, repetitive communications. This technology streamlines multi-step outreach and intakes responses from patients, saving staff time and reducing their burden.
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