IT architecture: A Computer Weekly Downtime Upload podcast | Computer Weekly
Summary
Speaking about how this works at Expedia, he says: “For us, it’s all about using artificial intelligence [AI] and machine learning [ML] to power personalisation and personalised experiences for our travellers and business partners.” Like many organisations that require highly scalable compute capacity for data processing, Expedia makes use of public cloud services. It uses AWS EC2 instances, and is embarking on a containerisation effort as part of an application consolidation exercise. This is a powerful feature for travellers using Expedia, who are cost conscious and want to make sure they are purchasing the tickets at the right time. This is designed to make it easier for travellers to compare and choose between offers by surfacing a wider range of options earlier and all in one place. Naidu says Expedia is also developing a conversational AI platform, which will be of interest to its 50,000 business-to-business partners.