Alchemer Acquires Apptentive, Market-Leading Mobile Feedback Platform
Summary
Founded in 2006, Alchemer helps businesses collect, analyze, and leverage customer and employee feedback to proactively drive better engagement, retention, and user experience. Alchemer is excited that the Apptentive team shares our vision to make every customer and employee voice matter.” Alchemer and Apptentive will offer their combined set of solutions to customers effective immediately and will soon launch new, integrated solutions for the market. “Coming off a year when we broke records in feedback volume and released Version 6.0 of our mobile SDKs, I am excited to combine our best-in-class mobile capabilities and our talented team with the Alchemer team and offering.” Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Through intelligently timed surveys, messages, and prompts, the company powers millions of customer interactions every month on hundreds of millions of devices worldwide for companies including FanDuel, eBay, CNN, Capital One, JetBlue, Arby’s, Zillow, and Safeway.
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