SharpenCX Announces Investment from TELEO Capital Management

General News

▤ Summary

SharpenCX, an all-in-one unified contact center platform, today announced it has secured investment from TELEO Capital. The new investment will further accelerate SharpenCX’s mission to empower contact centers to deliver exceptional agent and customer experiences. Founded in 2011, SharpenCX has redesigned the contact center experience with an agent first approach, cloud-native platform, and holistic AI environment. With the platform’s simple omnichannel agent interface and advanced analytics and reporting, customers can maximize the effectiveness of their contact center investments, receiving immediate ROI. About SharpenCX Sharpen provides unified contact center software that empowers agents to deliver engaging customer experiences with an all-in-one, configurable platform.

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applications
Customer Service & Support

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Labels
Software as a Service (SaaS) Contact Center Software Customer Experience Management

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