Seeing the Invisible

▤ Summary

Here’s how: “Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. “The same thing with pivot tables; I find that a lot of data is hidden in all these event-driven errors. So when it happens here and there and every so often [it’s invisible], but when you take that and summarize all the data you pull it down you can figure out exactly where medication errors are occurring, and it’s probably just in one place. Pivot tables can help us summarize data so we can put them into a Pareto chart so that we can reveal what we can’t see. You know, what I call “the invisible low-hanging fruit.” “So that’s my Improvement Insight: Let’s start using the tools of Quality to make everything visible so we can do something about it.

▦ Linked Companies

KnowWare International, Inc.

$1M to $5M