5 Ways to Manage Volunteer Expectations
Summary
A few of the most common expectations that volunteers have include a welcoming work environment, resources and tools needed to complete their job, training and support, accommodations and scheduling flexibility, and ongoing communication. Here are a few examples described by Volunteer Canada in their Bridging the Gap Report: • Many people are looking for group activities but few organizations offer them. Your job description should provide adequate information, communicate requirements, set expectations, benchmark success, and answer common questions. Volunteers give their time for a variety of reasons, including a personal connection with a cause, the ability to meet new people, and/or a desire to learn new skills. To exceed expectations, provide volunteers with a detailed job description, effective training, opportunities that align with their schedule, and motivate them to keep giving.
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