When “ants” help secure the wireless network
Summary
Sven Pöttner, Service Manager at Bechtle IT-Systemhaus in Bielefeld, has been familiar with the freeware edition of PRTG from Nuremberg-based Paessler AG for quite some time. But even those areas with reinforced coverage require continuous monitoring: undetected anomalies or failures in the functionality of individual components can quickly add up and lead to Bechtle no longer meeting the conditions of the SLA for its wireless service. Here we can see another advantage of PRTG: notifications are sent as plain text, allowing service technicians to immediately understand the problem without having to decipher error codes. Bechtle also monitors “ants” in the wireless network AGVs (automated guided vehicles) play a special role at the STIEBEL ELTRON production site. By deploying PRTG for its internal systems, Bechtle immediately familiarizes its technical trainees with the monitoring software and thus ensures they have no trouble using the tool during customer projects.
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