Martello Vantage DX Extends Insight into the Microsoft Teams User Experience with AudioCodes SBC Reporting and New Dashboards
Summary
Martello Technologies Group Inc., (TSXV:MTLO), a leading developer of enterprise digital experience monitoring solutions that optimize the Microsoft Modern Workplace, announced today the launch of Vantage DX V3.7. To instantly identify the most critical issues impacting users, V3.7 also includes out of the box Microsoft Teams Performance Overview Dashboards. • Global Heat Map shows regions experiencing the highest volume of poor calls, to identify how widespread a problem is and whether a local network or ISP issue is responsible. Customer Berry Bros. & Rudd, a British wine and spirits merchant chose Vantage DX to get the visibility they were previously lacking into the Microsoft Teams user experience. “Often users don’t report a poor experience, they simply grow accustomed to subpar calls”, said Chris Brown, Head of Service Delivery for Berry Bros. & Rudd.
