Boomtown Rebrands to OvationCXM, Lands $20m in Funding Fueled by Record Growth and Significant Customer Expansion
Summary
The customer experience management company sees spike in demand, expands partnerships with KeyBank, adds Coca Cola, Nuvei, Alviere and moreTIBURON, Calif., Sept. 13, 2022 (GLOBE NEWSWIRE) -- , previously Boomtown, a global leader in customer experience management (CXM), today announces $20 million in a combined Series C and debt funding round, bringing the companys overall capital raised to date to more than $40 million. CXMEngine combines the aggregation of internal and third-party systems, customer journey design and automation tools, knowledge delivery and multi-channel communications into one seamless platform.The name OvationCXM more clearly defines who we are, what we do and where we are going in the future, said Alfred Kahn IV, Founder and CEO of OvationCXM. With our investors backing and strategic support, were in a position to sustain our strong growth and deliver better customer experiences through innovation.At Telstra Ventures, we pride ourselves in partnering with extraordinary companies contributing to emerging global trends, said Mark Sherman, managing partner at Telstra Ventures. We are proud to partner with a company like OvationCXM that is implementing innovative technology and driving impactful results.OvationCXM has seen a significant increase in demand for CXMEngine in the past year, and the platform has emerged as a leading SaaS solution for customer experience management. Derived from CXMEngines AI-powered customer journey features, the platform will utilize enhanced data capabilities and predictive analytics.
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