OhWaiter Announces Seed Round Raise to Ease Labor Challenges and Drive Profitability of Restaurant and Hospitality Venues
Summary
A text-first communications platform that seamlessly integrates into any POS system, guests simply scan a QR code and text directly with the whole staff, with no downloads required or website link. Additionally, Jonathan was seeking a way to combat rising wages, solve for an untrained workforce, and fight dramatic labor shortages affecting margins. John Myers, SVP of The Griffin Club, one of Los Angeles premiere private family clubs.OhWaiters new AI chatbot named Lynda, launching in October of 2022, will act as a virtual member of any team it joins. With the introduction of machine learning, Lynda supports time-based promotions, featuring daily specials, and driving more positive guest reviews on Yelp & Google. With high labor challenges still being a critical factor in the hospitality industry, OhWaiter benefits these establishments by allowing a business to go all scan order pay one day, or hybrid scan and order, streamlining the service process without replacing servers.OhWaiter is scaling quickly across the US, with golf & tennis clubs, restaurants, hotels & vacation communities all finding OhWaiter to be the solution to improve guest experience in the face of rising wages and labor shortages.