Packaging Corporation of America Selects Orion to Provide Real-Time Language Translation for Logistics Operations
Summary
PCA required a language translation solution to assist its logistics workforce in communicating with multilingual, non-workforce drivers making 100s of deliveries to various locations across its manufacturing sites daily. Orion’s PTT 2.0 platform transforms frontline communications with its library of off-the-shelf or customizable Voice AI Bots. Orion is the leading voice-first, cloud-based Push-to-Talk 2.0 (PTT 2.0) intelligent Unified Communications platform. Orion’s patented Voice Bots and platform integrations deliver value-added services, automate routine processes, respond instantaneously in critical situations, and amplify team member knowledge. The platform improves frontline team productivity, safety and compliance, and customer and staff engagement.