The psychology of design: human memory
Summary
At its earliest stage, human memory is one’s initial experience of a stimulus or stimuli, through any combination of these senses: sight, hearing, and touch (plus – although they are less relevant to consumer electronics and UX design psychology – taste and smell). Namely, the motors in the newer models of iPhones generate a small but unmistakable pulse of vibrations known as haptic feedback to help notify the user that the phone is ready to carry out a contactless payment. In the case of smartphones (as well as other smart consumer electronics, like tablets), information architecture draws on the question of how the target end user’s apps, widgets, and other inputs, may be designed in a way that is as accessible and memorable to them as possible. A good IA designer would probably agree that the best formation of buttons on a smartphone menu is one that is grid-based and able to offer a filing system so that multiple apps may be categorised together. The need to introduce intuitive hardware, simple interfaces, and a good understanding of information architecture draws on a key part of UX design psychology: memory.