Evoke Consulting Launches Enhanced Client Service Delivery Framework with an Expanded Quality Management System
Summary
This system builds upon Evoke’s established quality management approach and refreshes governance with the addition of automated reporting dashboards and workflows and communication mechanisms. During this campaign, Evoke added the ISO 27001:2013 certification to its growing list of internationally recognized credentials to better defend internal information systems against evolving threats and enable client and employee data to remain private and secure. These new and expanded Quality and Service Delivery framework achievements demonstrate Evoke’s continued commitment to mature the organization in line with growth. “Evoke is committed to exceptional customer satisfaction and continuous improvement,” said Chief Operating Officer Michael Dallara. “We are proud to have successfully achieved five separate and complementary third-party endorsements of our efforts.” Steel Toad performed appraisals with Evoke for CMMI®-SVC 2.0 and CMMI®-DEV 2.0.