Aragon Research Announces the 2022 Hot Vendors in Computer Vision, Intelligent Contact Centers, and Conversational Artificial Intelligence
Summary
In this report, Aragon Research identifies three Hot Vendors in Computer Vision that stand out for 2022: Pearl, Crowd AI, Scandit. In this report, Aragon Research identifies four Hot Vendors in Intelligent Contact Centers that stand out for 2022: LiveVox, Gladly, Bright Pattern, Intradiem. Conversational AI—what we used to refer to as AI chatbots—involves the technologies behind application interfaces that accept human input in natural language as text or voice and produce context-appropriate responses. In this report, Aragon Research identifies four Hot Vendors in Conversational AI that stand out for 2022: Inbenta, Replicant, Uniphore, Yellow.ai. “Intelligence is the new battle cry in the enterprise and this years Hot Vendors are helping to make that a reality," says Aragon Research CEO, Jim Lundy.