SwipeGuide’s CTO on data and the human element in Industry 4.0
Summary
Currently clients can access analytics dashboards on the platform that can show entities the adoption of their content, like how many instructions have been created over time by specific teams in different workspaces, and how often they’re viewed. Contrary to popular imagery associated with Industry 4.0 – workers replaced by endless rows of indefatigable robots – Li believes that humans will have an important role to play. “Wearables allow the operators to be completely hands-free when they’re repairing a machine or doing whatever they need to, which allows us to do more with voice commands.” For more complex instructions, augmented reality can help workers understand specific gestures and motions that would be hard to describe with photos or text. It helped us experience the challenges that our customers face while uploading images or making changes to instructions, for example.” Li believes that an important part of innovation is having an agile mindset, especially when it comes to software development, to measure the effectiveness of a new solution or idea. We work in an industry with huge enterprises that use the waterfall methodology, but I think that takes away from the innovation element of being able to experiment with smaller improvements, collect and learn from the feedback, and develop new and novel ways to solve problems.”