Lithuania-Based Oxus.AI Partners with International Development Norway to Bring Advanced Speech Analytics to Sales and Customer Support Teams Across the World
Summary
Due to limited capacity, they might end up analysing 1% of these calls, missing out on crucial insights that could help boost key KPIs. We want to equip these teams with AI powered analytics that can process the entire volume of speech conversations and help make progress in a matter of days,” says Mindaugas Bružas, co-founder and CEO of Oxus.AI.The platform Oxus.AI is developing is based on a number of Natural Language Processing techniques, including real-time speech-to-text transcription and limited dictionary search. To implement their project, Oxus.AI received funding amounting to €200K from the Programme "Business Development, Innovation and SMEs" under 2014-2021 Norwegian financial mechanism (Norway Grants). The solutions proposed by Oxus.AI were rated 2nd out of 35 project ideas submitted under the ICT call of the Programme "Business Development, Innovation and SMEs. The funding period 2014-2021 represents the most ambitious effort to date by the EEA/EFTA States resulting in a total budget of €2.8 billion dedicated to strengthening bilateral relations and reducing social and economic inequalities in Europe.