transcosmos releases "LINE Official Account 100% Utilization Diagnostics" service
Summary
transcosmos inc. hereby announces that the company will begin offering "LINE Official Account 100% Utilization Diagnostics" service. Today, LINE has become a critical customer touchpoint for clients, and a platform that makes or breaks user satisfaction and usability. Yet, only a few businesses are keeping up with its various features that continue to be upgraded on a daily basis, or grasping trends in messaging and timeline posts, thereby making the most of their LINE Official Accounts. With this service, transcosmos analysts, the experts in LINE Official Account planning, assess the utilization level of clients and their competitors LINE Official Accounts with six proprietary indicators, such as the use of latest features, consistency with market trends, and user operatability/benefits. Based on the findings, transcosmos will present a report, which includes success stories and best practices from other companies, in addition to identified challenges and tips for improvements.