transcosmos releases "Chatbot AI - IQ Diagnostics," services that survey the quality of AI chatbots
Summary
Today, a growing number of companies are deploying AI and chatbots to their websites and messaging apps such as LINE, but as yet, only a few are using such tools effectively. Per each question, the team performs monkey testing several times as well as visual inspection, and then judges the score. Clients will receive an easy-to-read report that shows the results of the diagnosis with visuals including AI - IQ scores, graphs and charts, and even a competitive comparison. Using the result of diagnostics, transcosmos presents a proposal for each individual client to make them operate their chatbots in a way that serves their intended purposes. The significance of AI chatbots is growing rapidly as communication channels between consumers and businesses continue to shift to digital.