CloudHesive Acquires Dextr Cloud, The Industry’s Most Powerful Customer Service and Performance Dashboard
Summary
This combination delivers a unique, easy-to-use, contact center solution backed by a committed Amazon Connect leader focused on happy customers and continued innovation. Powered by Amazon Connect, Dextr combines a full-agent dashboard with a rich library of cloud services at an affordable price. Dextr deploys rapidly to complement and enhance the expanding capabilities of Amazon Connect, accelerating time-to-value and business impact. It serves the Amazon Connect ecosystem leveraging its Centricity Customer Connect software-as-a-service platform to deliver migration and integration projects, deploy contact centers for remote workforces, develop capacity-on-demand and disaster-recovery-as-a-service solutions, and implement and manage cloud contact center security operations. “They’re a true leader and innovator in the cloud contact center space.” Dextr, is available now via the AWS Marketplace, a curated digital catalog that makes it easy for public sector and commercial organizations to discover, procure, entitle, provision, and govern third-party applications.
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