SATISFYD and Berry Companies Announce Enterprise-Level Partnership
Summary
Both the survey content and delivery methods are tailored to our target demographic, which enhances the return rate and quality of the data,” said Sean Buchanan, Senior Director of Marketing for Berry Companies. “The impact of such a program was more than apparent during KC Bobcat’s efforts in 2021, and directly aligns with our company mission to always keep our focus on taking care of our customers. SATISFYD manages survey design and distribution as well as data collection and analysis, notifying clients of issues that are raised in customer responses so that dealerships can address them in a timely manner. We have 8 divisions with 46 branch locations across 8 states and feature premier brands including Bobcat, Komatsu and Hyster-Yale machines and equipment. Throughout Berry’s decades long growth and diversification, we’ve remained a family company where customers and employees come first.
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