Request Tracker Integration with PagerDuty — Best Practical Solutions
Summary
PagerDuty allows you to set up on-call schedules, so the right person gets notified and not everyone on the team gets alerts. You can also set up escalations to automatically notify someone else if an alert hasnt been acknowledged within a period of time. Integrating with RT allows you to acknowledge and resolve alerts, and continue to track tickets along with all of your other tasks in RT. Got questions about managing your key services with RT? You can send us email at sales@bestpractical.com, were always happy to help.
Classifications
industries
Entertainment
applications
Collaboration & Communication
AskAI Classifications
Labels
SaaS
IT Operations Management
Incident Management Software
Linked Companies
Best Practical Solutions LLC
$1M to $5M
PagerDuty
$100M to $250M