6 Companies That Prove You Don’t Need to be a Manager to Lead
Summary
There are two conditions that must be met for an influential leader to emerge, noted Mike Balajewicz, lead machine learning engineer at Realtor.com: having passion for the work and the desire to share it with others. Built In Austin sat down with Burt, Balajewicz and individual contributors from four other tech companies to learn about the work they’re doing and how their passion propels them to pursue opportunities to lead. While I’ve been able to exemplify my leadership abilities on the onboarding initiative, I have also learned the hard way that raising my hand for every opportunity to participate leads to overcommitment. Each day, I get to interact with our customer care experts and be a guiding figure for them, whether it’s improving product knowledge, delivering tips and tricks about a better process, or developing soft skills. I worked with stakeholders on our product, customer experience, operations, logistics and creative teams to consolidate messaging and incorporate a return QR code on the packing slip.
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