Zowie Closes $14M Series A Funding
Summary
Zowie, a NYC-based AI-powered chatbot technology built specifically for eCommerce teams who want to drive sales through customer support, raised $14m in Series A funding. The company intends to use the funds to extend its automation capabilities to new channels, including email, and expand internationally by hiring more sales for its go-to-market team in the United States. Founded in 2019 by Maja Schaefer (Forbes 30 Under 30) and Matt Ciolek, Zowie provides an AI-powered chatbot built specifically for eCommerce teams who want to drive sales through customer support. Powered by AI technology, Zowie automates 70% of inquiries eCommerce brands typically receive (such as “where’s my package?” or “how can I change my shipping address?”). It combines its automation capabilities with a suite of tools that allows agents to provide personalized care and product recommendations.