Quintica Partners with Biomni, Introduces Service Catalogue and Request Management
Summary
“In combination, these solutions provide business users with a self-service, single point of contact interface to not only raise service requests, but also retain visibility of authorisation and fulfilment processes.” Dan van der Westhuizen, Quintica business development manager, says the decision to partner with Biomni was based on an identified need for Service Catalogue and Request Management tools.“In the short time we have worked together, Quintica has impressed with the depth and breadth of its ITIL V3 expertise, to the extent that we look forward to its influence in further developments of and enhancements to our software technologies,” he concludes.With offices in Johannesburg, Nairobi and Lagos (Africa) and in Dubai, UAE, Quintica enables enterprises to maintain their competitive edge in today’s dynamic market.With offices in Johannesburg, Nairobi and Lagos (Africa) and in Dubai, UAE, Quintica enables enterprises to maintain their competitive edge in today’s dynamic market.Quintica sets the highest standards for implementation, integration, consultation and support services to its customers.The combination of our pedigree, present day strategic relationships, and our market focus has enabled continued innovation most recently reflected in our newly developed Connecta, the first of its kind Management Console that enables powerful multi-customer SLA monitoring independently of the source of a request, and independently of the combination of fulfillment system and/or suppliers that fulfill a request.
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