IPscape Offers ‘Call Centre in the Cloud’ Contingency Plan Options

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Press Release Pricing | News by Category | News by Country | News by US Region | Recent News | PR.com News on Your Site Press Releases IPscape Press Release Receive press releases from IPscape: By Email RSS Feeds: IPscape Offers ‘Call Centre in the Cloud’ Contingency Plan Options IPscape, the Australian hosted contact centre specialist, today offered all Australian call centres four-hour access to hosted call centre facilities to support contingency planning in the face of increasing health alerts from the World Health Organisation (WHO).‘After experiencing call centre closures due to SARS and bird flu, most Asia Pacific call centres, particularly the mission-critical ones, already have a business continuity plan at hand,’ said Simon Burke, CEO at IPscape.For those call centres seeking to incorporate home agents into contingency plans, we can setup a call centre system in the cloud without any upfront capex and no usage charges should it not be required,’ commented Burke.‘As we need only a very short period of time to complete the setup it can provide additional options for call centre and business management as the situation progresses,’ he said.For those call centres seeking to incorporate home agents into contingency plans, we can setup a call centre system in the cloud without any upfront capex and no usage charges should it not be required,’ commented Burke.‘As we need only a very short period of time to complete the setup it can provide additional options for call centre and business management as the situation progresses,’ he said.IPscape@home requires each home-based agent to have a computer with web browser, web access of 512k / 256k and an IP soft phone headset.

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