CCSG Releases Click-To-Dial and Screen Pop Features
Summary
CCSG also boasts a national network of Reseller/Dealers for the TVS VOIP PBX…the most advanced and affordable Business Telephone System available for the SMB marketplace.215 ### Nashville, TN, January 08, 2010 --( PR.com )-- CCSG, Inc., The industry leader in Telecommunications and IT services is happy to announce the release of two new products for the Small To Medium sized Business (SMB) market.Demand for increased productivity by Sales Agents and Customer Service personnel inspired the development of these new cutting-edge applications.“Click-To-Dial” The click to dial application offers users a way to simply call any prospect or customer without having to manually dial the phone handset.The system then automatically dials the selected number for the Sales person or CSR thereby eliminating the need to manually dial.“Screen Pop” A customer record “pops” on the users computer screen as an incoming call is received.CCSG also boasts a national network of Reseller/Dealers for the TVS VOIP PBX…the most advanced and affordable Business Telephone System available for the SMB marketplace.For more information contact:David LaCroixdavid@goccsg.com615.690.8650 ext.