eGain to Speak at European Conference on Case-Based Reasoning
Summary
Mountain View, CA, August 24, 2006 --( Mr. Stratos Davlos, VP of Professional Services, will present details of eGain’s knowledge management implementation at GE that includes its Inference™ reasoning engine, a pioneering CBR technology.Trusted by prominent enterprises and growing midsize companies worldwide, eGain has been helping organizations achieve and sustain customer service excellence for more than a decade.Stratos Davlos, VP of Professional Services, will present details of eGain’s knowledge management implementation at GE that includes its Inference™ reasoning engine, a pioneering CBR technology.Available on-demand or on-premise, it includes comprehensive capabilities for content management and access including dynamic FAQs, browse, search, guided help and natural language interfaces .ECCBR 2006 is the 8th European Conference on Case-Based Reasoning and is a four-day conference being held at the Lykiaworld Resort Hotel in Ölüdeniz/Fethiye, Turkey.The ECCBR Industry Day starts the program, followed on the second day by workshops devoted to specific areas of interest to the CBR community.Trusted by prominent enterprises and growing midsize companies worldwide, eGain has been helping organizations achieve and sustain customer service excellence for more than a decade.