RapidTtel Adds Telax Hosted Call Center to Its Portfolio of Cutting-Edge SMB Solutions
Summary
“With Telax, we’ve broadened our business offering to include features like multichannel ACD, IVR, complete call recording, real-time stats, chat, Twitter and Facebook queueing,” explained Joe Desousa, President of RapidTeL International.RapidTel will add Telax’s solution to its extensive SMB portfolio, which already includes Internet and voice services, as well as unique mobile and long distance offers.“With Telax, we’ve broadened our business offering to include features like multichannel ACD, IVR, complete call recording, real-time stats, chat, Twitter and Facebook queueing,” explained Joe Desousa, President of RapidTeL International.Based in Toronto, Canada, Telax has been providing cloud-based business solutions to prominent public and private sector organizations since 1999.The simplicity delivered by Telax services enables clients like Northrop Grumman, Johnson & Johnson, CI Investments, the Globalive Group of Companies, Health Canada and the GSA, to reduce costs and improve efficiency, so that they can do more with their most critical resource: people.820 www.telax.com Click here to view the list of recent Press Releases from Telax Hosted Call Center
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