a Complete Process Management Solution
Summary
Pvt Ltd.: By Email RSS Feeds: InstaCarma Launches Client Portal - a Complete Process Management Solution New York, NY, June 01, 2011 --( InstaCarmas CEO, Mr Aromal Rajagopal says, "The beauty of the application is that it brings in a lot of transparency to its customers with live support information and statistics like the tech currently working in shift, how long he has been handling the current shift, the number of tickets handled so far, average response time maintained, monthly ticket trends and response time trends.Client Portals back-end system VisionCarma is the backbone of InstaCarmas operations and manages everything from Human Resources, Productivity, Performance, Quality Assurance and SLA Compliances and definitely adds a lot of value to this application.### New York, NY, June 01, 2011 --( PR.com )-- Instacarma launches its very own and exclusive Client Portal application for the dedicated and semi dedicated hosting support customers, an Air Application that lets them manage and monitor the tech support operations with ease from a single point that is integrated to InstaCarmas Work and Process Tracking System called VisionCarma.With a rich and attractive UI and interesting statistics from the Support Team, this is another step from InstaCarma in their continued effort to provide world class services to their customers and to add robustness to their clients IT Infrastructure management with an Internet Application that gives valuable pointers to monitor their support operations.InstaCarmas CEO, Mr Aromal Rajagopal says, "The beauty of the application is that it brings in a lot of transparency to its customers with live support information and statistics like the tech currently working in shift, how long he has been handling the current shift, the number of tickets handled so far, average response time maintained, monthly ticket trends and response time trends.Client Portals back-end system VisionCarma is the backbone of InstaCarmas operations and manages everything from Human Resources, Productivity, Performance, Quality Assurance and SLA Compliances and definitely adds a lot of value to this application.InstaCarma claims that their customers are sure to benefit a lot from this Client Portal as it would provide them with an easy way to monitor the work process and communicate with their techs working remotely which is one of the biggest concerns for any company.