KKR makes first deal through new Americas strategy with Alchemer investment | AltAssets Private Equity News

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Summary

Never miss a story – click to sign up to AltAssets’ free daily PE newsletter The business, which was founded in 2006, provides software to help companies collect, analyze and leverage customer and employee feedback in an attempt to proactively drive better engagement, retention and user experiences. Alchemer serves more than 13,000 global customers, including a large number of Fortune 500 companies. John Park, head of Americas software private equity at KKR, said, “Alchemer has built a differentiated, best-in-class platform that is helping companies form deeper and more meaningful relationships with their customers and other stakeholders. “Demand for user experience solutions is growing as companies increasingly prioritize customer and employee engagement. We believe Alchemer has the right model and team to serve this growing need and look forward to supporting its continued innovation and growth.” KKR raised a record-breaking $19bn for its latest North America Fund last month which it said was to take advantage of a macroeconomic environment “tailor-made for private equity”.

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applications
Customer Service & Support

AskAI Classifications

Labels
Survey Software Customer Experience Software SaaS

Linked Companies

Alchemer
$10M to $25M