ZK Developers Reference/How to get Efficient Support - Documentation
Summary
Getting prompt and efficient support from ZK When you run into an issue in ZK, following this document can help you to provide the support team with sufficient data, thus speeding up the investigation and get prompt and efficient feedback. • If your case happens only in your specific environment, it is recommended to request an online meeting or provide a virtual machine as a copy of your actual environment • anything else that can help us understand your issue better • Zip your maven project with pom.xml and include necessary source code • Provide a public URL that we can visit Steps: 1. For example, press F12 to open the chrome developer tool/ Console tab: You can extract the error message by: • select and copy the whole text or If you cannot provide a reproducible sample Then you can choose the following alternatives: Provide an URL so that the support team can access it. For example: • Line 4: a path starting with is a classpath web resource path which is a special folder accessed by ZK • Line 5: You can also link a file under your web application context root In order to narrow down the problem and eliminate differences caused by different environments, we often send you a sample maven project that tries to simulate and reproduce your issue. • switch to the sample projects root folder that has a • Start jetty server with the command below • Visit the projects pages with your browser If you dont know the zuls path or if the path is incorrect, just visit http://localhost:8080.
