SignalWire's Next-Gen Communication Platform Builds Telephone Gateway to Google Cloud AI
Summary
Developed by seasoned product-builders from Barracuda Networks, RingPlus, and the authors of the open source FreeSWITCH project, SignalWires platform is positioned to disrupt existing incumbents by delivering a unique offering with advanced and scalable features. Just launched, Googles Cloud Text-to-Speech functionality enables "developers to synthesize natural-sounding speech with 30 voices and is available in multiple languages and variants." Google Dialogflow Enterprise is an "end-to-end development suite for building conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices." SignalWires new offering, combined with Google Cloud Text-to-Speech API and Dialogflow Enterprise, will provide users with a low-latency gateway between the public telephone interface and Googles conversational interface - capable of programmable, machine-learning natural and rich interactions - for an advanced Interactive Voice Response (IVR) application. "Were excited to work with Google, our developer community and mutual customers to deliver a best-of-breed advanced level IVR."
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