Edinburgh firm secures £2m investment boost
Summary
To date the company’s technology has been deployed in the entertainment industry, including being used for Lara Croft’s smile in the bestselling Shadow of the Tomb Raider video game. It is now targeting the customer service sector ‘s Intelligent Virtual Assistant (IVA) market which uses technology to communicate with individuals. Dr Gregor Hofer, co-founder and chief executive of Speech Graphics said: “Today the consumer expects round the clock customer service. A smile you can believe in.” David Ovens, Chief Operating Officer at Archangels said: “It is great to be part of the growth ambitions of Speech Graphics, which could be a game changer for the customer service experience, across all market segments. The core technology created by Speech Graphics is already market-leading in the gaming industry and we look forward to supporting the business to achieve its global ambitions”.